30-Day In-Home Experience

We want you to feel confident bringing an Onyx & Oak piece into your home.

If your purchase is not right for your space, you may request a return within 30 days of delivery, subject to the conditions below.

Return Conditions

• Contact us to request a return.
• Items should be unused and undamaged.
• Original packaging should be retained where reasonably possible.
• Refunds are issued after the returned item has been received and inspected.

Damaged or Incorrect Items

If an item arrives damaged, defective, or incorrect, contact us promptly with your order details and supporting photos so we can assist.

Support

For return questions, use the customer support contact details provided on our Contact page.