Shipping Policy
Shipping & Delivery
At Onyx & Oak, we take a considered approach to preparing every order.
Processing & Quality Check
Orders typically require 7–12 days for delivery, depending on destination and carrier conditions. This timeframe includes order processing, preparation, quality checks, and transit where applicable.
Before dispatch, each piece is checked for visible defects, finish consistency, and overall condition.
Delivery
Once an order has completed preparation, it is handed to the appropriate delivery carrier. Tracking information is provided when the order is dispatched.
Delivery times may vary due to customs clearance, carrier delays, weather, or other circumstances outside our control.
Complimentary Standard Shipping
Complimentary Standard Shipping is available on orders over $75, subject to applicable shipping terms at checkout.